Shipping Policy
Thank you for shopping at ONESO! Here’s everything you need to know to ensure a smooth and timely delivery.
Order Processing
- Location: Rancho Cucamonga, CA, USA.
- Processing Time: Most orders process in 1–2 business days, with many shipping the next day.
- Weekend Cutoff: Orders placed after 12 PM PT Friday ship the following Monday.
- Tracking: You’ll receive a confirmation email with tracking info once your order ships.
Shipping Options
Free Economy Shipping included on all orders
Domestic (USA):
- Estimated Delivery: 5–8 business days
- Note: Delivery may take longer during holidays or peak seasons
International:
- Estimated Delivery: 10–20 business days (varies by destination & customs)
- Customs/Duties/Taxes: Customers are responsible for local fees. Please check your country’s regulations before ordering.
Delays & Lost Packages
- Delays may occur due to weather, holidays, high seasonal volume, or carrier issues.
- If your package does not arrive on time, contact us immediately.
- While we’ll assist in locating lost or stolen packages, replacements cannot be guaranteed in all cases.
Need Help?
Email us: onesoofficial@hotmail.com
Note: Estimated delivery and processing times may vary. For urgent orders, please contact us before placing your order.