Shipping Policy

SHIPPING POLICY

Thank you for shopping at ONESO! Here is everything you need to know to ensure a smooth and timely delivery.

1. Order Processing

  1. Location: Rancho Cucamonga, CA, USA.

  2. Processing Time: Most orders process in 1-2 business days, with many shipping the next day.

  3. Weekend Cutoff: Orders placed after 12 PM PT Friday ship the following Monday.

  4. Tracking: You will receive a confirmation email with tracking info once your order ships.

2. Shipping Options

Shipping Rates

U.S. Orders — FREE Shipping

Enjoy FREE standard shipping on all orders within the United States. No minimum purchase required.

International Orders

International shipping fees vary by destination and will be calculated at checkout. You can review the shipping cost before completing your purchase.

Domestic (USA):

  1. Estimated Delivery: 5-10 business days.

  2. Note: Delivery may take longer during holidays or peak seasons.

International:

  1. Estimated Delivery: 10-20 business days (varies by destination and customs).

  2. Customs/Duties/Taxes: Customers are responsible for local fees. Please check your country's regulations before ordering.

3. Delays and Lost Packages

  1. Delays may occur due to weather, holidays, high seasonal volume, or carrier issues.

  2. If your package does not arrive on time, contact us immediately.

  3. While we will assist in locating lost or stolen packages, replacements cannot be guaranteed in all cases.

4. Need Help?

Email us:  support@oneso.com

Note: Estimated delivery and processing times may vary. For urgent orders, please contact us before placing your order.